Shipping Policy

Summary

• Shipping destination: United States only
• International shipping: Not available
• Order cutoff time: 5:00 PM Eastern Time
• Order preparation time: 1–2 business days, Monday through Friday
• Estimated transit time: 2–5 business days, Monday through Friday
• Shipping fee: Flat rate of $6.99 per order
• Shipping carriers: USPS, UPS, or FedEx
• Tracking information: Provided by email after shipment
• Customer support: Monday through Saturday, 8:00 AM–7:00 PM Eastern Time

Shipping Destinations

Hisperfectstyle currently ships orders only to valid residential and commercial addresses within the United States.

We do not currently offer:

• International shipping
• Cross-border delivery
• Freight-forwarding arrangements
• Delivery to addresses outside the United States

Orders containing an address outside the United States cannot be accepted and may be canceled and refunded.

Delivery to P.O. boxes, APO/FPO addresses, U.S. territories, or other restricted locations may depend on carrier availability. When a selected carrier cannot deliver to the provided address, we may contact the customer to request an alternative eligible delivery address.

Order Cutoff Time

The daily order cutoff time is 5:00 PM Eastern Time, Monday through Friday.

• Orders placed before 5:00 PM Eastern Time begin processing on the same business day.
• Orders placed after 5:00 PM Eastern Time begin processing on the next business day.
• Orders placed on Saturdays, Sundays, or recognized U.S. holidays begin processing on the next available business day.

Submitting an order before the cutoff time does not mean the order will ship on the same day. All orders remain subject to the preparation period described below.

Order Preparation Time

Orders are normally prepared for shipment within 1–2 business days, Monday through Friday.

Preparation may include:

• Payment verification
• Order information review
• Inventory confirmation
• Product inspection
• Packaging
• Carrier handoff

Business days do not include Saturdays, Sundays, or recognized U.S. holidays.

For example, an order placed after 5:00 PM Eastern Time on Friday will normally begin processing on Monday, unless Monday is a holiday.

Shipping Time

After an order has been prepared and transferred to the shipping carrier, estimated delivery normally takes 2–5 business days, Monday through Friday.

Delivery time depends on:

• The customer’s delivery location
• Distance from the fulfillment location
• Carrier service availability
• Weather conditions
• Transportation interruptions
• Seasonal shipping volume
• Address accuracy

Some orders may arrive earlier than the estimated delivery date. Delivery dates shown at checkout, in tracking notifications, or by the carrier are estimates and are not guaranteed arrival dates.

The total estimated period from order placement to delivery is generally 3–7 business days, consisting of:

• 1–2 business days for preparation
• 2–5 business days for carrier transit

Shipping Fee

A flat standard shipping fee of $6.99 applies to every eligible order shipped within the United States.

The shipping fee:

• Is charged once per order
• Does not increase based on the number of eligible products in the order
• Is displayed before the customer completes payment
• Is not separately taxed
• Is shown as a separate charge in the order total

There are no undisclosed shipping charges. Customers can review the complete order total before submitting payment.

Product Prices and Taxes

Product prices are displayed in U.S. dollars.

The final checkout amount may include:

• Product price
• The $6.99 standard shipping fee
• Applicable state or local sales tax on purchased products, when legally required

Any applicable sales tax is calculated based on the delivery address and relevant tax requirements. All charges are displayed during checkout before the order is confirmed.

Shipping Carriers

Orders may be shipped through one of the following carriers:

• USPS
• UPS
• FedEx

The carrier is selected based on the delivery address, package size, service availability, and operational requirements.

Customers cannot always select a specific carrier. However, the carrier name and tracking details will be provided after shipment whenever tracking is available.

Tracking Information

After an order ships, a shipping confirmation email will be sent to the email address provided during checkout.

The email may include:

• Carrier name
• Tracking number
• Tracking link
• Shipment date
• Estimated delivery information

Tracking information may require up to 24–48 hours after shipment to display movement in the carrier’s system.

Customers are responsible for providing a valid and accessible email address during checkout.

Address Accuracy

Customers must provide a complete and accurate shipping address, including:

• Recipient’s full name
• Street address
• Apartment, suite, or unit number, when applicable
• City
• State
• ZIP code
• Valid contact information

Customers should review their shipping details carefully before submitting an order.

When an address error is reported before shipment, we will make a reasonable effort to update the address. Address changes are not guaranteed after an order has entered preparation or has been transferred to the carrier.

Hisperfectstyle is not responsible for delays, failed deliveries, or additional carrier charges caused by an incomplete or incorrect address provided by the customer.

Address Changes After Shipment

Once an order has shipped, Hisperfectstyle may be unable to change or redirect the delivery address.

Customers may contact the shipping carrier directly to ask whether a delivery change is available. Carrier restrictions, identity verification, or additional fees may apply.

Any carrier redirection service is controlled by the carrier and is not guaranteed by Hisperfectstyle.

Multiple Packages

An order may be divided into multiple packages when products are stored separately or require different packaging.

When an order ships in multiple packages:

• The customer will not be charged an additional standard shipping fee
• Separate tracking numbers may be provided
• Packages may arrive on different dates

The complete order should be reviewed against all tracking numbers before reporting an item as missing.

Delivery Delays

Delivery estimates may be affected by circumstances outside our direct control, including:

• Severe weather
• Natural disasters
• Carrier disruptions
• Transportation delays
• Holiday volume
• Incorrect delivery information
• Government restrictions
• Local service interruptions

When tracking shows an unexpected delay, customers should first review the latest carrier update. Customers may also contact Hisperfectstyle for assistance.

A carrier delay does not automatically mean that the package is lost.

Packages Marked as Delivered

When tracking shows a package as delivered but the customer cannot locate it, the customer should:

1. Confirm that the shipping address on the order is correct.
2. Check the mailbox, porch, garage, building reception area, parcel locker, and other safe delivery locations.
3. Ask household members, neighbors, or building staff whether they accepted the package.
4. Allow up to one additional business day because some carrier scans may appear before final placement.
5. Contact the carrier using the tracking number.
6. Email Hisperfectstyle if the package remains missing.

We will review the available order and tracking information and assist with an appropriate carrier inquiry when applicable.

Lost Packages

A package may be treated as potentially lost when tracking has stopped updating for an extended period or the carrier confirms that the shipment cannot be located.

Customers should report a potentially lost package as soon as reasonably possible by emailing:

support@hisperfectstyle.shop

Please include:

• Full name
• Order number
• Delivery address
• Tracking number
• Description of the delivery issue

We may request confirmation from the carrier before approving a replacement or refund. The available resolution will depend on the carrier’s findings and the circumstances of the shipment.

Damaged Packages or Incorrect Items

Customers should inspect delivered orders promptly.

When a package or product arrives damaged, or when an incorrect item is received, contact us and provide:

• Order number
• Description of the problem
• Clear photographs of the packaging
• Clear photographs of the affected item
• Photograph of the shipping label, when available

Claims are reviewed according to the store’s applicable return and refund terms. Customers should retain the product and original packaging until instructions are provided.

Refused or Undeliverable Packages

A package may be returned to us when:

• The address is incomplete or incorrect
• The recipient is unavailable
• The package is refused
• The carrier cannot access the delivery location
• The package is not collected from a carrier facility
• The carrier determines that the address is undeliverable

When a package is returned, we will contact the customer using the order email address.

Any refund, reshipment, or shipping deduction will be handled according to the circumstances of the order and the applicable return and refund terms. Additional shipping charges may apply when reshipment is requested because of an address error or delivery refusal attributable to the customer.

Order Cancellation

Customers who need to cancel an order should contact us as soon as possible.

Cancellation requests are not guaranteed once the order has entered preparation or has been shipped. Orders that have already shipped must be handled through the applicable return procedure after delivery.

Privacy and Shipping Information

We use customer information only as reasonably necessary to process and deliver orders, provide tracking information, prevent fraud, comply with legal obligations, and provide customer support.

Shipping-related information may be shared with:

• USPS
• UPS
• FedEx
• Payment processors
• Order fulfillment service providers
• Fraud prevention and security providers

Information shared may include the customer’s name, delivery address, contact details, order reference, and package information.

Our website may also use essential cookies and tracking technologies to maintain checkout functions, remember customer selections, protect transactions, measure website performance, and provide order-related services.

Customer Support

For questions about shipping, tracking, delivery, address corrections, or damaged packages, contact:

Store: Hisperfectstyle

Website: hisperfectstyle.shop

Email: support@hisperfectstyle.shop

Address: 31 Cambridge Ave, Milford, CT 06460-4108, United States

Support Hours: Monday through Saturday, 8:00 AM–7:00 PM Eastern Time

Eastern Time means:

• Eastern Standard Time, UTC−5, during standard time
• Eastern Daylight Time, UTC−4, during daylight saving time

Please include your order number when contacting us about an existing purchase.